All the online casinos, poker rooms and bingo halls listed below are here because of serious customer complaints and/or lack of response to these complaints or just for being completely stupid.

The Online Casino Scam Report page is for the purpose of educating online gamers and the casinos they should avoid. We highly recommend that our visitors choose from our list of approved online casinos, poker rooms and bingo halls before depositing real money.

Remember that by signing up with any of OCSA's approved listings you are guaranteed our support if you need it. Just sign up with our forums and send a Private Message to the admin (OCSA) and we will handle ALL your approved casino issues.

All the best,

Rick
OCSA

May 2008

SunsetCasino.com

Large payout not being honored and customer support is non responsive to the issue.

We recommend avoiding this casino at this time..

April 2008

GoldenCasino.com

There are numerous complaints about non payouts to winners and several players have been receiving bonus abuse emails. Also lack of customer support to address these issues.

We recommend avoiding this casino at this time..

Jan 2008

XXLClubCasino.com

Just a heads up that a number of players are having difficulty contacting the casino. The manager has stated that they are in the process of moving - but it's not looking good.

We recommend avoiding this casino at this time..

Nov 2007

AtlanticVegas.com

Bogus claims that they are licensed by Alderney one of the strictest jurisdications for online casinos. They have since removed this claim from their website but we would encourage players to steer clear of this casino. If that isn't enough for you they also use their own homemade gaming software. Betcha can't wait to drop some dollars on in this casino!

Sept 2007

CasinoVega.com

Reports of players winnings being confiscated has put this casino on our Blacklist

August 2007

connectocasino.com WARNING!

Emails are bouncing for a no pay complaint. Not a good sign. Avoid this casino at all costs.

June 2007

actiononline.com WARNING!

Reports of players not getting paid from this Playtech casino. Requests for ID from players are turned into the old game of "didn't receive fax" or "sorry couldn't read your ID clearly". Fax numbers that don't worka and support emails that are ignored. Action Online Casino should be avoided at this time.

May 2007

HypeGaming.com WARNING!

Players complaining of terrible customer service and after 3 months of waiting still no payment to their Neteller account. Better to avoid this casino at this time.

March 2007

TajMahalPalaceCasino.com WARNING!

This irritating joke of a Futurebet casino is full of NON PAYMENTstalling tactics and their terms and conditions are pathetic. STAY FAR AWAY from this place folks... READ MORE

January 2007

Firstgrand.com WARNING!

This is the affiliate company for africanpalacecasino and it is important you should know they are the ones behind the non payouts. Some affiliates have been ripped off for over 20k for months. It would also be wise to avoid their other playtech casino indiocasino.com.

December 2006

AfricanPalaceCasino.com WARNING!

Many reports across the internet of players and webmasters being ripped off for thousands of dollars over a long period of time. It would be wise to stay far away from African Palace Casino at this time. If you are a player there we strongly advised to withdrawal the money from your account and play elsewhere.

November 2006

Sunny Group Casino Warning

This just in from casinomeister... heads up that there are more than average complaints concerning the Sunny Group group at the moment. Some have gone unanswered for a couple of weeks. I just want players to be aware of this.

Casinofortune.com
Mapau Casino
MiamiBeach Casino
GoldGate Casino

October 2006

Warning to poker players regarding Superior Poker scam

Poker players be advised that Superior Poker has been sending out emails that VIP will no longer be accepting US business, and this is completely false information.

"A couple of players with accounts in several places are reporting getting spam suggesting that VIP.com has closed down," VIP.com CEO Allistair Assheton advised Gambling911.com Sunday afternoon. "(And the email suggested) that the players should sign up at something called ‘superiorpoker.com."

VIP.com has reacted by sending out a message to all its clients advising of the false information being sent out across the web, while warning to steer clear of Superior Poker.

"I hope this helps, but feel free to let me know if I can give you any more information. I don’t think anyone should freak out, but at such a tricky time for the business generally, I think it is important that players get rapid, real information from VIP.com whenever we come across these sorts of issues."

A portion of the pathetic spam email being sent out by Superior Poker reads:

Several publicly traded companies such as VIP have closed, been indicted for accepting telephone wagers or are no longer accepting US players. Is VIP next? Bet on the games, not your sportsbook.

OCSA would encourage all poker websites to advise of the dangers joining an online poker room the likes of Superior Poker that would engage in these types of tactics and obviously we would encourage our readers to stay away as well.

October 2006

Neteller Phishing Scam Alert

Dear Valued NETELLER Member,

Thank you for initiating your first deposit with NETELLER. As a standard security procedure, your account has been placed on hold temporarily and will be activated once you speak with a NETELLER representative.

This security measure protects your personal information and identity, and is only required for your first deposit; subsequent deposits will not require telephone confirmation.

A NETELLER Customer Service Representative will call you between 7 a.m. and 10 p.m. If you would like to be called at another time or have not received your confirmation call from a NETELLER representative, please email NETELLER Customer Service with your name, preferred contact number and a convenient time to contact you. Or click on this link and confirm your account detailes:

Login Now

Thank you for choosing NETELLER.

Remember:
Always make sure when you sign on to Neteller it is at www.neteller.com.

This one is at www.netelleregister.com and it is scam to get your login info.

August 2006

Do Not Deposit Using PrePaidATM

PrePaidATM is going out of business, but some of the casinos may not know this. If you have any questions, please call them 1-866-357-7286. Their operators are still there.

May 2006

Saturnbingo.com terms and conditions are a joke. Read this post from one of our forum members:

I HAVE SPENT MUCH MONEY AT SATURNBINGO PLAYING SLOTS AND FINALLY HIT A LARGE JACKPOT ($20,000), BUT FOUND OUT THEY HAVE RULES THAT MAKE IT TOTALLY IMPOSSIBLE TO EVER COLLECT. WHAT HAPPENS WHEN YOU TRY TO COLLECT YOUR JACKPOT IS THIS...

April 2006

(IGS) Casinos now Blacklisted

Interactive Gaming Systems (IGS) Casinos are now on our Blacklisted

One of the main issues is the software itself. It is extremely inexpensive to purchase and therefore leads to any Joe Shmoe wanting to get in the online casino business. This is not a good thing because most of these upstarts are underfunded and cannot...

Mar 2006

PHISHING SCAMS - A wise word from Full Tilt Poker

As you probably know, scams and hoaxes are becoming more common on the Internet. Unscrupulous individuals, posing as website administrators, entice people to divulge their user IDs and passwords - resulting in serious financial consequences. Unfortunately, Full Tilt Poker is not immune to these

August 2005

CASINO CAUTIONS

Stay away from vegasfrontier. One of our forum members did not get paid the full amount of winnings. They claim she broke terms and conditions but we see nothing in their T&C in terms of withdrawal and bonuses. To date we have had no response from vegasfrontier.

July 2005

CASINO CAUTIONS

Personal privacy is definitely a player concern... 

The casino manager (identified only as "Rick") from Crown Vegas and Sunset Palace online casinos has not been doing himself any favours this week with a rather aggressive response to being caught soliciting private information databases on Internet gamblers.

 Alert players monitoring the Start Casino forum picked up the solicitation...and several responses from the unsavoury sort of people who sell this detailed private information such as player names, emails, phone numbers etc. usually without the players' consent or knowledge.

 One of the monitoring players challenged "Rick" on the ethics of such a quest, only to be told he was an "idiot" and a "loser", and out of place on an industry message board.  Here's a quote:  "I imagine that I make more in a day than you make in a year. So please keep your comments to yourself, loser. Cheers, Rick." and  "Why are you involved in this thread in the first place? This is an industry board, idiot. Nothing here concerns you, run along now." 

June 2005
BingoValley appears to be having trouble paying their customers. Use extreme caution if you are playing there.

May 2005

CASINO CAUTIONS

Too much paperwork 

Golden Riviera Casino is unnecessarily antagonising players with excessive demands for ID paperwork which could well turn potential clients away. Some perhaps over-zealous official has been telling customers that it is "...standard procedure at the casino to request the following documentation for cash-ins exceeding $10 000; Photostat copy of Identity Document (Passport/Drivers License)
Photostat copy of Front and Back of Credit Card
Photostat copy of Utilities/Rent bill made out in your name to your
registered residential address.
Copy of your bank statement
Bank Letter stating that your account is in good order." International money laundering regulations could possibly be the cause of the first three demands, but it is an unwarranted invasion of privacy to request bank statements and bank manager's testimonials.

Royal Dutch changes?
The notorious Royal Dutch Casino, the centre of much player complaint and controversy earlier this year has a closed sign out this week, promising new software and updated systems. The Costa Rican based operation changed to Diamond Digital software in January, so a move so soon raises some interesting questions. As far as we can tell there has been no communication to players so far, despite the fact that activity seems to have been suspended for over a week.  It all points to a need for a cautious approach.

A right royal screw-up If you're playing at Virtual group's Bet Royal casino be sure to double check any bonuses that are awarded.  If you don't, a goof-up by casino staff could prove expensive... for you as the player.  This week a gambler reported that he/she had deposited $500 for a 150 percent bonus at Royal Bet but instead of receiving $750 he/she had been awarded $1500.  Unfortunately for the player, he/she did not call the attention of the casino staff to this unexpected largesse but went on to hit it lucky and ended the session around $15 000 up.   That's when the casino unilaterally disqualified all the winnings on the grounds of its error that the player had not reported.  The casino's initial offer as we went to press did not appear to take into consideration that its staff had made the screw-up in the first place - it suggested that the player start over with a $500 deposit + $750 bonus! 

May 2005
Royal Sports (betroyal.com) They just earned this scam news spot for constantly SPAMMING us. The "remove us" link on the emails are apparently useless and emails to them about spamming us have gone unanswered. They have wanted to be an approved sportsbook on our site for quite sometime now. Well they finally made it on OCSA but not the page they were looking for. Feel free to contact us Royal Sports when you have taken us off your email list. We might return the favor and remove you from this page.

April 2005
Crystal Palace should be avoided. Customer who won $50,000 has only been paid $4000 of his winnings. Emails to customer support only generate excuses.

March 2005
Paradise Poker is better off to be avoided at this time.

December 2004
A man who says he won £153,000 at an Internet casino has lost his appeal against William Hill's refusal to pay.The gambling giant offered Steven Carter just £10,000 even though he fulfilled the requirements for a jackpot win. The 46-year-old landscape gardener appealed to the Independent Betting Arbitration Service (IBAS), which took seven months to investigate.

November 2004
Warning about Bingotogo.net A client of theirs has been waiting since last April for cashouts all totaling $1200.00. Customer has inquired several times about cashouts but there is one story after another why they have not received their money. OCSA has contacted Bingotogo.net and receieved no response.

October 2004
Do not place bets at gamblerspalace.com. One of our respected forum members has not been paid what is owed since Feb 2004. They use lies, bad excuses and stall tactics to avoid paying their customers.

September 2004
Extreme caution urged if playing at BingoCanada.net
Slow and sometimes non existent payouts and they are not responding to emails.

August 2004
Warning issued on BlackBananaCasino.com - After we contacted them about a player not getting his full winnings we were informed that they would look into the matter and now BBC say they will pay him in $1000 installments over a unspecified period of time. This is just unacceptable. This gentleman did not pay them in installments when he bought chips. Stay clear of this casino folks.

July 2004
Warning issued on AmericanGrandCasino.com. We have had 2 reports on our Feedback Forums that they are locking accounts for trying to cash in bonus winnings and calling their customer's "advantage player's". One player although did get his money back but only after continuously contacting support over and over. Our advice is to stay far away.